Payment Policy
This Payment Policy (“Policy”) outlines the payment terms and financial procedures applicable to all services rendered by MA Digiworld (“we,” “us,” “our,” or “the Company”). By engaging our services, the client (“you,” “your,” or “Client”) acknowledges and agrees to comply with the following terms.
1. GENERAL PAYMENT STRUCTURE
1.1: Initial Payment
For all project-based or monthly retainer services, MA Digiworld requires an initial payment equivalent to 50% (fifty percent) of the total agreed service or project cost prior to the commencement of work. This is a non-refundable advance unless otherwise stated under the Refund & Cancellation Policy.
1.2: Recurring Payments
From the second month onward, the Client shall be invoiced in full at the completion of each month’s services, and payment shall be due within seven (7) calendar days from the invoice date.
1.3: Hourly and Custom Billing
For hourly-based consulting, content, or development tasks, billing will be calculated on a pro-rata basis and invoiced weekly or monthly as mutually agreed. Any services requested beyond the defined scope shall incur additional charges, subject to prior approval from the Client.
2. PAYMENT FOR ADVERTISEMENT SPEND AND MEDIA HANDLING
2.1: Media Budget Management
If MA Digiworld facilitates payments to advertising platforms (e.g., Meta Ads, Google Ads, TikTok Ads, etc.) on behalf of the Client, the Client agrees to:
- Transfer the desired ad budget to MA Digiworld in advance, and
- Pay a 12% (twelve percent) service fee on the total spend amount as a Media Handling & Tax Recovery Fee.
This fee covers payment gateway charges, taxation, currency exchange fluctuations, and administrative overheads incurred in the facilitation of the payment.
2.2: Platform Payments and Limitations
MA Digiworld shall not be held liable for any disruption, rejection, or delay of media payments caused by third-party platform policies, account restrictions, or any form of external interference once the payment has been made or scheduled.
3. ACCEPTED PAYMENT METHODS
We accept the following methods of payment:
- Local and international bank transfers
- Easypaisa, JazzCash (for clients in Pakistan)
- Stripe, PayPal, and authorized digital wallets (where applicable)
- Debit/Credit Cards (subject to processing fee, if applicable)
All transfer or processing charges, including currency conversion or third-party fees,
shall be borne by the Client.
4. INVOICING AND DUE DATES
4.1: Invoices
Invoices are generated based on the agreed scope of work or service package. Each invoice shall clearly reflect the services rendered, applicable taxes, and any additional charges incurred.
4.2: Payment Due Date
Invoices must be paid within seven (7) calendar days from the date of issue unless stated otherwise. Delays in payment may impact the continuity of service.
4.3: Late Payment Penalties
Any overdue payment shall incur a penalty of 5% (five percent) on the outstanding amount. MA Digiworld reserves the right to suspend all ongoing services in the event of continued non-payment beyond fifteen (15) days.
5. TAXES & REGULATORY COMPLIANCE
All applicable taxes (including but not limited to GST, VAT, income tax withholding, and digital service taxes) shall be borne by the Client unless otherwise agreed. MA Digiworld will issue tax-compliant invoices and may be required to collect, remit, or deduct such taxes as per the law.
6. REFUNDS AND ADJUSTMENTS
Refunds, if applicable, are subject to our Refund & Cancellation Policy. No refunds shall be processed for services that have been delivered, partially delivered, or delayed due to Client-side issues such as lack of access, feedback, or approvals.
7. CURRENCY
All invoices are issued in Pakistani Rupees (PKR) for domestic clients and in USD or GBP for international clients, unless otherwise agreed. Currency exchange fluctuations or bank transfer delays shall not affect invoice validity or due dates.
8. MODIFICATIONS TO PAYMENT POLICY
MA Digiworld reserves the right to amend this Payment Policy at any time. The latest version shall always be accessible on our website, and continued use of our services following any change constitutes your acceptance of the revised policy.
9. CONTACT INFORMATION
For payment-related queries, please contact:
Email: sales@madigiworld.com
Phone/Whatsapp: +92-335-1347030
